Raining...
L.T customer Mr E send in the car last evening at 1800hrs, complaing about some defects on the car and 1 of the complain that send me to the floor is the he wanted to claim warranty for the front bumper which was damage by him in an accident. He told me told he should not be paying since the car is less then a week old. I told him that there will be a charge of $XXX to remove and knock back the bumper mounting and to realing the bumper. and he told me to carry out the repair
Then I got a call from L.T screaming at me why the owner have to pay for the repair when the
car is still under warranty, and why this why that? the funny thing is that her call the manger and asked for thing to be done when she did not even care to sent the car to the PDI, I was telling myself that this L.T is either being funny or trying to be funny.
1st thing 1st if she wanted to pass the sh!t to me, then its my call on how things to be carry out, and if I call the owner and he agreeed with the repair cost, she should not be calling the manager to kick up a fuss, lastly what the need of buying insurance for the 1st 2 year of the car if 1 can even claim warranty when the damage is caused by the owner banging the car?
Case of a X file? you tell me...
Friday, September 30, 2005
Thursday, September 29, 2005
Raining...
WHO SAID... Monkeys in high post with big pay check will not eat money? THINK AGAIN!!! Former BMW MD getting into hot soup by dealing in Mercedes to get CASH out of it.
Anyway 3 cheers to the boss of TTS who took all the Dumb @$$ who "EAT MONEY" to COURT and kick Sh!T out of them...
From ST:
Quote:
THE former head of Performance Motors has been convicted of corruption - the third employee at the BMW agent found guilty of receiving bribes.
GUILTY: Convicted of accepting a $78,000 bribe, Singleton could be jailed for up to five years. Marc Singleton, a Briton and a permanent resident here, now faces the possibility of a maximum five-year jail term. District Judge Kow Keng Siong found Singleton, 43, guilty of obtaining $78,000 from Ms Jeslin Teo Kian Hong in July 2002 for continuing to appoint her company, Teo Tian Seng Motor Credit, as an authorised BMW dealer.
In February this year, former senior sales manager Chong Ann Teck was fined $36,000 and ordered to pay a penalty of $12,700 for accepting a plasma TV from Performance Motors' finance agent Skyway Credit and Leasing. Then, in April, former director of sales and marketing Patrick Pow Kwok Yun was fined $120,000 and ordered to pay a penalty of $142,000 after he admitted receiving gifts and loans totalling $160,000 from Ms Teo and her finance agent.
Singleton was the managing director of Performance Motors, Malaysian conglomerate Sime Darby's BMW agent in Singapore, at the time of the offence. He was later managing director of Sime Darby Motors but quit in September last year. The $78,000 he took came from the proceeds of a Mercedes 350 convertible that he sold to a friend after Ms Teo lent it to him. Ms Teo had told the court she was 'astonished' when he asked for the money, as he had not paid for the car. She said she lent him the car and then gave him the money as he was the key person who could affect her future business with Performance Motors.
Singleton had claimed that their relationship soured when Ms Teo's dealership was terminated and she threatened to 'expose' the misdeeds of certain employees at Performance Motors. He said he had paid Ms Teo $11,000 for a 1972 Mercedes in February 1999.
Bank records showed he had withdrawn this sum. He said he spent $6,000 repairing the car before swopping it for a newer Mercedes 190 from Ms Teo. In 2000, he said, he swopped the second car for the Mercedes 350 convertible from Ms Teo. He spent a year restoring it at home and at Performance Motors' body shop before selling it in 2002.
WHO SAID... Monkeys in high post with big pay check will not eat money? THINK AGAIN!!! Former BMW MD getting into hot soup by dealing in Mercedes to get CASH out of it.
Anyway 3 cheers to the boss of TTS who took all the Dumb @$$ who "EAT MONEY" to COURT and kick Sh!T out of them...
From ST:
Quote:
THE former head of Performance Motors has been convicted of corruption - the third employee at the BMW agent found guilty of receiving bribes.
GUILTY: Convicted of accepting a $78,000 bribe, Singleton could be jailed for up to five years. Marc Singleton, a Briton and a permanent resident here, now faces the possibility of a maximum five-year jail term. District Judge Kow Keng Siong found Singleton, 43, guilty of obtaining $78,000 from Ms Jeslin Teo Kian Hong in July 2002 for continuing to appoint her company, Teo Tian Seng Motor Credit, as an authorised BMW dealer.
In February this year, former senior sales manager Chong Ann Teck was fined $36,000 and ordered to pay a penalty of $12,700 for accepting a plasma TV from Performance Motors' finance agent Skyway Credit and Leasing. Then, in April, former director of sales and marketing Patrick Pow Kwok Yun was fined $120,000 and ordered to pay a penalty of $142,000 after he admitted receiving gifts and loans totalling $160,000 from Ms Teo and her finance agent.
Singleton was the managing director of Performance Motors, Malaysian conglomerate Sime Darby's BMW agent in Singapore, at the time of the offence. He was later managing director of Sime Darby Motors but quit in September last year. The $78,000 he took came from the proceeds of a Mercedes 350 convertible that he sold to a friend after Ms Teo lent it to him. Ms Teo had told the court she was 'astonished' when he asked for the money, as he had not paid for the car. She said she lent him the car and then gave him the money as he was the key person who could affect her future business with Performance Motors.
Singleton had claimed that their relationship soured when Ms Teo's dealership was terminated and she threatened to 'expose' the misdeeds of certain employees at Performance Motors. He said he had paid Ms Teo $11,000 for a 1972 Mercedes in February 1999.
Bank records showed he had withdrawn this sum. He said he spent $6,000 repairing the car before swopping it for a newer Mercedes 190 from Ms Teo. In 2000, he said, he swopped the second car for the Mercedes 350 convertible from Ms Teo. He spent a year restoring it at home and at Performance Motors' body shop before selling it in 2002.
Wednesday, September 28, 2005
Raining
I Guess being Kids today is no easy job...
********
I was told by my foreman that this Mr J.L come yesterday while I'm leave and complained to him and my warranty manager J.N, that he feels that there's something wrong with his car gear box.
What happen is this Dumb @$$ put in a after maket ATF cooler at a 3rd party workshop and somehow due to some reason the rubber hose burst and the ATF oil went leaking. (I found out what happen from his posting in 1 of the forum)
Ok, 1st thing 1st, this funny guy send an email to the factory complaining that we told he that we will void his car warranty should he choose to service his car at any 3rd party workshop or should him modify his car even before he sign the sales agreement! and when the factory told him what we told him is correct, he turn around and post in the net that we gang up on him with the factory on his warranty issues!
Anyway, he told us that he is never going to send in the car for any service and we can shalf the warrany up where the sun does not shine.
Then after he collected the car he came in 1 day kicking up a big fuss about his left wind mirror because the moving gear has broken. and wanted to claim warranty for it, when he knows for himself that he broke it while trying to stick on a con-cave mirror (which till date he still say it not his fault)
I made this monkey has sign a undertaking letter that he is made known to warranty is void if there is any mod to the car and if the car is not service by us, now this monkey still wanted to claim for the gear box after he did a ATF cooler outside and sent the car to a 3rd party workshop for service and the hose has broke causeing the ATF to leak?
Well, I guess he did not engage his brain when he told us to take the warranty and shaft it up our @$$.
I Guess being Kids today is no easy job...
********
I was told by my foreman that this Mr J.L come yesterday while I'm leave and complained to him and my warranty manager J.N, that he feels that there's something wrong with his car gear box.
What happen is this Dumb @$$ put in a after maket ATF cooler at a 3rd party workshop and somehow due to some reason the rubber hose burst and the ATF oil went leaking. (I found out what happen from his posting in 1 of the forum)
Ok, 1st thing 1st, this funny guy send an email to the factory complaining that we told he that we will void his car warranty should he choose to service his car at any 3rd party workshop or should him modify his car even before he sign the sales agreement! and when the factory told him what we told him is correct, he turn around and post in the net that we gang up on him with the factory on his warranty issues!
Anyway, he told us that he is never going to send in the car for any service and we can shalf the warrany up where the sun does not shine.
Then after he collected the car he came in 1 day kicking up a big fuss about his left wind mirror because the moving gear has broken. and wanted to claim warranty for it, when he knows for himself that he broke it while trying to stick on a con-cave mirror (which till date he still say it not his fault)
I made this monkey has sign a undertaking letter that he is made known to warranty is void if there is any mod to the car and if the car is not service by us, now this monkey still wanted to claim for the gear box after he did a ATF cooler outside and sent the car to a 3rd party workshop for service and the hose has broke causeing the ATF to leak?
Well, I guess he did not engage his brain when he told us to take the warranty and shaft it up our @$$.
Tuesday, September 27, 2005
Sunny...
Hee.. Some1 once said “If you always do what you always do, you will always get what you always got…
SO… I did something DIFFERENT… stay tune to find out what I did…
********
Some Dumb @$$ got into accident because he choose to drive on the right lane thinking the on coming car will "chicken out" and get way to him... Wrong dude! anyway has a nice time explaining this SH!T to the TP and the insurance company...
Hee.. Some1 once said “If you always do what you always do, you will always get what you always got…
SO… I did something DIFFERENT… stay tune to find out what I did…
********
Some Dumb @$$ got into accident because he choose to drive on the right lane thinking the on coming car will "chicken out" and get way to him... Wrong dude! anyway has a nice time explaining this SH!T to the TP and the insurance company...
Sunday, September 25, 2005
Raining....
There is one thing in this world which you must never forget to do. Human beings come into this world to do a particular work, that work is their purpose, and each is specific to the person. If you forget everything else and not this, there's nothing to worry about. If you remember everything else and forget your true work, you will have done nothing in your life.
yesterday, I made the paper airplane for a Little kid, but where are all the people? An airplane is no use if people can't fit in. Of course, it was not a real airplane, just a simulation of reality.
Much like much of our lives. We go through motions. We smile politely. We pretend we care about something that holds no interest. We simulate reality.I suppose there are times when simulating reality is the nice thing to do to avoid offending others, but I am sure we all simulate reality much more than we need to.
1 may asked "What about living life with gusto? What about replacing simulations with passion, with really living?"
Well I guess If you are going to do something, you'll have do it with every ounce of passion you can muster...
There is one thing in this world which you must never forget to do. Human beings come into this world to do a particular work, that work is their purpose, and each is specific to the person. If you forget everything else and not this, there's nothing to worry about. If you remember everything else and forget your true work, you will have done nothing in your life.
yesterday, I made the paper airplane for a Little kid, but where are all the people? An airplane is no use if people can't fit in. Of course, it was not a real airplane, just a simulation of reality.
Much like much of our lives. We go through motions. We smile politely. We pretend we care about something that holds no interest. We simulate reality.I suppose there are times when simulating reality is the nice thing to do to avoid offending others, but I am sure we all simulate reality much more than we need to.
1 may asked "What about living life with gusto? What about replacing simulations with passion, with really living?"
Well I guess If you are going to do something, you'll have do it with every ounce of passion you can muster...
Saturday, September 24, 2005
Sunny...
Have you ever stop for and moment and recap all the things that have taken place? have you ever feel sad that why many things in life has to come to an end?
Just like the boat above, It has brave many stomes and waves before, and it has finally break apart and now fighting hard to stay afloat and not sinking into the bed of the sea...
Guess life is like what some1 rightly puts it that "Every end marks a start, in the beganing...
Have you ever stop for and moment and recap all the things that have taken place? have you ever feel sad that why many things in life has to come to an end?
Just like the boat above, It has brave many stomes and waves before, and it has finally break apart and now fighting hard to stay afloat and not sinking into the bed of the sea...
Guess life is like what some1 rightly puts it that "Every end marks a start, in the beganing...
Friday, September 23, 2005
Sunny…
IF YOU…
If you're in love with somebody, but that person doesn't know... tell her/him. Maybe today, that person is also in love with you. And if you don't say it, tomorrow can be too late. If you still love a person that you think has forgotten you... tell her/him. Maybe that person has always loved you. And if you don't tell her/him today, tomorrow can be too late…
********
IF YOU…
If you're in love with somebody, but that person doesn't know... tell her/him. Maybe today, that person is also in love with you. And if you don't say it, tomorrow can be too late. If you still love a person that you think has forgotten you... tell her/him. Maybe that person has always loved you. And if you don't tell her/him today, tomorrow can be too late…
********
Thursday, September 22, 2005
Raining...
Wah... I think some people is going to be very upset for a long time...
********
This MR A.L came in today complaining the the RPM of his car is hunting be it with or without the air con on. I went to test drive with the foreman and found that our dear friend here has been messing around with the wiring system in his car and as a goodwill to him we rewire the Sh!t that was causing the problems ans did a system reset for his car. the best part is that he wanted me to sell he some parts lower than the list price and how am I able to do that in the 1st place?
Anyway, I told him that he can speak or complaint to the parts manger for all I care as I do not call the shorts there...
********
Than I have this funny owner Mr V.N he always calls me at after office hour and he blames me for not answering his call (sometime I wonder what the hell is wrong with this people? anyway I may wonder but I'm not keen to find out.)
today he came and tols me that he had send his car to a 3rd party workshop for service but would like to claim some stuffs under warranty... which lead me to wonder did I hear him wrongly or did him know what did he just say... anyway, I just told him that in order for me to help him claim the warranty I will need him to carry out the last service when he had missed and I hope he will get the hint.
********
Wah... I think some people is going to be very upset for a long time...
********
This MR A.L came in today complaining the the RPM of his car is hunting be it with or without the air con on. I went to test drive with the foreman and found that our dear friend here has been messing around with the wiring system in his car and as a goodwill to him we rewire the Sh!t that was causing the problems ans did a system reset for his car. the best part is that he wanted me to sell he some parts lower than the list price and how am I able to do that in the 1st place?
Anyway, I told him that he can speak or complaint to the parts manger for all I care as I do not call the shorts there...
********
Than I have this funny owner Mr V.N he always calls me at after office hour and he blames me for not answering his call (sometime I wonder what the hell is wrong with this people? anyway I may wonder but I'm not keen to find out.)
today he came and tols me that he had send his car to a 3rd party workshop for service but would like to claim some stuffs under warranty... which lead me to wonder did I hear him wrongly or did him know what did he just say... anyway, I just told him that in order for me to help him claim the warranty I will need him to carry out the last service when he had missed and I hope he will get the hint.
********
Wednesday, September 21, 2005
Sunny...
The tailback of the traffic jam this morning was so powerful that every1 is driving at a snail pace… the funny part is this dumb @$$ driver in front of me is blowing the gas all the way and trying to cut his way in and out in the jam… I guess this dumb @$$ either has to change his car to a F1 car or he really have a lot of money burning gas like that…
********
This funny customer Mr S.K sends in the car for service and complains that when his driving at 80km the RPM is at 2.5k. And demanded to have something replaced, which he himself doesn’t know what the hell is to be replaced.
Anyway, I told him it’s normal that more car RPM is around 2.5k when driving at 80km, but he start telling me that “oh I have owned many car and the RPM is less than 2k when I drive at 80km and my friend’s car (another model) RPM is less that 1.5k when he drives at the speeds 100km.
I was having a hell of a good laugh inside when I hear what he said, but nevertheless I told him I will get the workshop to check it out. Then he told me that the tires on his car are abnormal and wanted me to replace them.
The funny part is he will not accept the facts that the tire are build this way and the “dent” he sees is the tire joint. He further tells me that 1 of my manager told he than the tire is faulty and asked he to see me to have them all replace FOC, but when I asked him who is it he can’t give me the name.
My workshop boys also had a hell of a good laugh when I told then what happen and a few of them “REALLY” took the trouble the see how stupid this dumb @SS looks like.
At last he came to collect the car when it’s ready and I hope I don’t get to see this dumb @$$ for a long long time…
********
The tailback of the traffic jam this morning was so powerful that every1 is driving at a snail pace… the funny part is this dumb @$$ driver in front of me is blowing the gas all the way and trying to cut his way in and out in the jam… I guess this dumb @$$ either has to change his car to a F1 car or he really have a lot of money burning gas like that…
********
This funny customer Mr S.K sends in the car for service and complains that when his driving at 80km the RPM is at 2.5k. And demanded to have something replaced, which he himself doesn’t know what the hell is to be replaced.
Anyway, I told him it’s normal that more car RPM is around 2.5k when driving at 80km, but he start telling me that “oh I have owned many car and the RPM is less than 2k when I drive at 80km and my friend’s car (another model) RPM is less that 1.5k when he drives at the speeds 100km.
I was having a hell of a good laugh inside when I hear what he said, but nevertheless I told him I will get the workshop to check it out. Then he told me that the tires on his car are abnormal and wanted me to replace them.
The funny part is he will not accept the facts that the tire are build this way and the “dent” he sees is the tire joint. He further tells me that 1 of my manager told he than the tire is faulty and asked he to see me to have them all replace FOC, but when I asked him who is it he can’t give me the name.
My workshop boys also had a hell of a good laugh when I told then what happen and a few of them “REALLY” took the trouble the see how stupid this dumb @SS looks like.
At last he came to collect the car when it’s ready and I hope I don’t get to see this dumb @$$ for a long long time…
********
Tuesday, September 20, 2005
Monday, September 19, 2005
Sunday, September 18, 2005
Saturday, September 17, 2005
Raining...
I went to KTV last night to have some fun as some 1 told me to take life easy and don't take it (life) too seriously. As after all, I’m not going to get out of it alive...
I guess I really need to start treating life as a game. Work should not be stressful.
Everything can be managed. Maybe some problems are tougher, but not stressful. Why? Because I can sent in the walking cert and just "QUIT LOR !".
I had always seen people who resigned and their last few weeks is always HAPPY. And as for Personal life, I have learned not expect too much of myself.
But just do my best, and leave the rest to God. Some 1 ever said “when someone leaves you, smile and walk on... someone irritates you, smile and look in the sky... don't compare too much. Be contented.”
********
I t had happen again1 the God damn gear shift knob has came off, but this time I have to go all the way to the PDI to get the replacement. The funny part is the manager Mr B.C will never faces up with the issues, but just pushing the shit all around the place…
I went to KTV last night to have some fun as some 1 told me to take life easy and don't take it (life) too seriously. As after all, I’m not going to get out of it alive...
I guess I really need to start treating life as a game. Work should not be stressful.
Everything can be managed. Maybe some problems are tougher, but not stressful. Why? Because I can sent in the walking cert and just "QUIT LOR !".
I had always seen people who resigned and their last few weeks is always HAPPY. And as for Personal life, I have learned not expect too much of myself.
But just do my best, and leave the rest to God. Some 1 ever said “when someone leaves you, smile and walk on... someone irritates you, smile and look in the sky... don't compare too much. Be contented.”
********
I t had happen again1 the God damn gear shift knob has came off, but this time I have to go all the way to the PDI to get the replacement. The funny part is the manager Mr B.C will never faces up with the issues, but just pushing the shit all around the place…
Friday, September 16, 2005
Raining...
Some funny dude, try to pass off his hyundai conper as a ferrari... but hey what can I say? it's the garment of sillypore who told us that sillyporean must think out of the BOX... to reach new height...
********
Mr A.K send in his car for service today and he told me to replace everything that can be replace in the car as the warranty is coming to an end.
I was thinking at the back of my mind that why not the company give you a brand new car be better? I guess he has forgotten that his “brother” is no longer with the company and even he is I don’t think he will bend the rules for his “brother” too…
********
I put in the stupid engine cover that K.T has been chasing me like mads for… the funny thing is there are missing stuffs like bolt and nut and the next thing I know… the packing did nit comes with the engine oil cap! Wow lao er… I GIVE UP!
Some funny dude, try to pass off his hyundai conper as a ferrari... but hey what can I say? it's the garment of sillypore who told us that sillyporean must think out of the BOX... to reach new height...
********
Mr A.K send in his car for service today and he told me to replace everything that can be replace in the car as the warranty is coming to an end.
I was thinking at the back of my mind that why not the company give you a brand new car be better? I guess he has forgotten that his “brother” is no longer with the company and even he is I don’t think he will bend the rules for his “brother” too…
********
I put in the stupid engine cover that K.T has been chasing me like mads for… the funny thing is there are missing stuffs like bolt and nut and the next thing I know… the packing did nit comes with the engine oil cap! Wow lao er… I GIVE UP!
Thursday, September 15, 2005
Sunny...
K.T is so pisses that the cargo lift is still faulty after so many months of repair and service and so he called the lift company to either fix the lift once and for all or they can kiss their service contact good bye...
Now the lift company sent a team of 4 mech to fix the problem... but I guess I getting more worry seeing what they are doing in the lift...
After getting Con for many months… all the mech finally wakes up their ideas that they are not going to get any incentive from the management and now everyone of them is playing hide and seek taking their own sweet time to finish up the service and repair cars.
K.T is so pisses that the cargo lift is still faulty after so many months of repair and service and so he called the lift company to either fix the lift once and for all or they can kiss their service contact good bye...
Now the lift company sent a team of 4 mech to fix the problem... but I guess I getting more worry seeing what they are doing in the lift...
After getting Con for many months… all the mech finally wakes up their ideas that they are not going to get any incentive from the management and now everyone of them is playing hide and seek taking their own sweet time to finish up the service and repair cars.
Wednesday, September 14, 2005
Sunny…
This funny customer Mr L.P called me this morning while I’m busy in the filing room clearing the back lot filing.
He told me that he wanted to claim for the shock absorber, alternator and everything that I can think off because the warranty is coming to an end.
The funny thing is both the above-mentioned stuff is not faulty but he wanted to have them replace under warranty and what the hell I am going to tell the factory if I really that stupid enough to really do that?
I guess I will need more than to be able to do magic to pull stance to the factory.
********
Now the sales, aftersales and the sub-con managers is fighting on who should pay for the repair of the damaged ECU, and the sales manager is asking for my views…
My reply...
Dear Sirs,
Mr B.C no offence, please. like you said we are just working for the Boss. and I am sorry that you are sorry.
I do not see why we have to come out with the repair cost for a few reasons; 1) if we will to sent the ECU back to the factory for a warranty claim, the claim will be throw out by their warranty department for a simply reason that the ECU was mess up.
2) please refer to the photo below taken from the owner hand book, It has clearly spell out that warranty will be void should the part or accessories is NOT APPROVED by the factory.
3) I refer to Mr B.C's email, and the sub con reply :
Pls see reply from sub con below:
For the damage to the ECU, it's a little bit difficult to explain as it is a software problem which appears sometimes! But as it is a serial problem, we can't say exactly why it appears; we only know which components we have to exchange and how to get the error out!
I repeat: it's a serial problem, it means that would have had the problem also without our Chip!
As Mr B.C rightly puts it, I must write in black and white and I have to prove it that the damage that I bought up to him is due to the parts that was put in by his good office when I tried to make a few claim from his good office but I failed as I can't prove it.
So as for this case I think the sub con has also failed to proved it. So I believe that we in this case should not be paying for this damage.
If not Mr B.C, I would like to claim a total of 16 shock absober that was found leaking due to the lowering of the spring done by your good offiice, which I had fail to PROVED it.
I too repeat: it's a modification not appoved by the factory. and like I said we DO NOT need to prove anything you mod it, warranty void.
P.S : Mr K.T I think is either you get the sub-con to undertake all the damage should there is a DAMAGE caused when there is a modification done. (and even if we can't proved it)
or you get the customer to waive the aftersales from this should the is a damege caused.
or you carry out the upgrade after the customer collected the car.
I hope I have answer to your enquiry to my best of my knowledge . Please feel free to call me at any of the below-mentioned number should I can be any help.
Thank you and regards, I wish you many years of safe and happy motoring.
This funny customer Mr L.P called me this morning while I’m busy in the filing room clearing the back lot filing.
He told me that he wanted to claim for the shock absorber, alternator and everything that I can think off because the warranty is coming to an end.
The funny thing is both the above-mentioned stuff is not faulty but he wanted to have them replace under warranty and what the hell I am going to tell the factory if I really that stupid enough to really do that?
I guess I will need more than to be able to do magic to pull stance to the factory.
********
Now the sales, aftersales and the sub-con managers is fighting on who should pay for the repair of the damaged ECU, and the sales manager is asking for my views…
My reply...
Dear Sirs,
Mr B.C no offence, please. like you said we are just working for the Boss. and I am sorry that you are sorry.
I do not see why we have to come out with the repair cost for a few reasons; 1) if we will to sent the ECU back to the factory for a warranty claim, the claim will be throw out by their warranty department for a simply reason that the ECU was mess up.
2) please refer to the photo below taken from the owner hand book, It has clearly spell out that warranty will be void should the part or accessories is NOT APPROVED by the factory.
3) I refer to Mr B.C's email, and the sub con reply :
Pls see reply from sub con below:
For the damage to the ECU, it's a little bit difficult to explain as it is a software problem which appears sometimes! But as it is a serial problem, we can't say exactly why it appears; we only know which components we have to exchange and how to get the error out!
I repeat: it's a serial problem, it means that would have had the problem also without our Chip!
As Mr B.C rightly puts it, I must write in black and white and I have to prove it that the damage that I bought up to him is due to the parts that was put in by his good office when I tried to make a few claim from his good office but I failed as I can't prove it.
So as for this case I think the sub con has also failed to proved it. So I believe that we in this case should not be paying for this damage.
If not Mr B.C, I would like to claim a total of 16 shock absober that was found leaking due to the lowering of the spring done by your good offiice, which I had fail to PROVED it.
I too repeat: it's a modification not appoved by the factory. and like I said we DO NOT need to prove anything you mod it, warranty void.
P.S : Mr K.T I think is either you get the sub-con to undertake all the damage should there is a DAMAGE caused when there is a modification done. (and even if we can't proved it)
or you get the customer to waive the aftersales from this should the is a damege caused.
or you carry out the upgrade after the customer collected the car.
I hope I have answer to your enquiry to my best of my knowledge . Please feel free to call me at any of the below-mentioned number should I can be any help.
Thank you and regards, I wish you many years of safe and happy motoring.
Tuesday, September 13, 2005
Sunny…
I took leave today to get the casement window replaced to the gliding type before the dead line is up next month.
The funny part is K.T called me the whole day when he is fully aware that I was on leave when he is the 1 who sign my leave card last week…
Sometime I wonder what the hell the boss sign the leave card for when they still call you when and as they like when you are on leave?
********
Anyway… I was from this…
To this... I hope this change will keep some dumb @$$ pencil pusher siting in some air cond room everyday and come up with this kind of stupid shit at bay... for sometime...
I took leave today to get the casement window replaced to the gliding type before the dead line is up next month.
The funny part is K.T called me the whole day when he is fully aware that I was on leave when he is the 1 who sign my leave card last week…
Sometime I wonder what the hell the boss sign the leave card for when they still call you when and as they like when you are on leave?
********
Anyway… I was from this…
To this... I hope this change will keep some dumb @$$ pencil pusher siting in some air cond room everyday and come up with this kind of stupid shit at bay... for sometime...
Monday, September 12, 2005
Raining...
Some1's going home crying tonight...
********
I must thank god for giving me such a peaceful day… no funny customer, no stupid problem from the sales. No dumb @$$ pop quizs and test from the management…
Ha… how I wish everyday is as peaceful like today? Anyway, the stupid car with the faulty ECU problem was solved at last… I hope I don’t got to see this Dumb @$$ for a long long time…
********
Some1's going home crying tonight...
********
I must thank god for giving me such a peaceful day… no funny customer, no stupid problem from the sales. No dumb @$$ pop quizs and test from the management…
Ha… how I wish everyday is as peaceful like today? Anyway, the stupid car with the faulty ECU problem was solved at last… I hope I don’t got to see this Dumb @$$ for a long long time…
********
Sunday, September 11, 2005
Saturday, September 10, 2005
Friday, September 09, 2005
Sunny...
The bloody cargo lift has been down for months and K.T is only chasting for it to be servicable the last next days, because they are going to need to shift some cars for a comming road show... somethime I wonder when will this people learn not starting to look for shit hole, only when the shit is comming?
The funny thing is this lift roller door motor has been servive and repair for so many times that I had lost count, but till now it still go unservicable when we need to use it.
Guess what? the lift guy took off leaveing the shit just like that! and K.T is asking me when the lift is going to be servicable every 10 min...
yucks! I am not staying around to find out...
********
The bloody cargo lift has been down for months and K.T is only chasting for it to be servicable the last next days, because they are going to need to shift some cars for a comming road show... somethime I wonder when will this people learn not starting to look for shit hole, only when the shit is comming?
The funny thing is this lift roller door motor has been servive and repair for so many times that I had lost count, but till now it still go unservicable when we need to use it.
Guess what? the lift guy took off leaveing the shit just like that! and K.T is asking me when the lift is going to be servicable every 10 min...
yucks! I am not staying around to find out...
********
Thursday, September 08, 2005
Raining...
Hehehe… must go to this place and see what the hell they are servicing there?
********
K.T arrow me to do the asset list when he should be doing it, and the best part is that the dead line is end of today and he pass me the shit at 1400hrs, when I and suppose to go for a stupid P.C course.
Bloody hell… I really can’t believe that K.Y is pulling a stance like this on me.
********
Hehehe… must go to this place and see what the hell they are servicing there?
********
K.T arrow me to do the asset list when he should be doing it, and the best part is that the dead line is end of today and he pass me the shit at 1400hrs, when I and suppose to go for a stupid P.C course.
Bloody hell… I really can’t believe that K.Y is pulling a stance like this on me.
********
Wednesday, September 07, 2005
Sunny...
I never see any salesman reporting to work for as early as 08.15hrs, but only today as the big boss is coming to the office to have a meeting with them.
I guess they must be cursing K.T for making them reporting to work so early in shirt and tie when the boss did not even bother to call and inform them that the meeting is called off.
Upon learning the boss is not comming today... most of the salesman went home leaving 1 of them in the showroom kicking his leg high in the sky...
********
Mr Y.S call J.N about his car with the brake warning light on, he came over and hand over the car and upon inspection it was find that the brake fluid is not enough and all it needs is to top up the brake fluid to the max lever,.
Well, as a return to his “Good Will” on his last visit… the service changers is $70+.
Later I learned that wonder sister tried to Sabo me by teaming up with the mother farker by complainting againest me to K.T about the last his service bill, which I did nothing wrong. anyway I told K.T that J.N has looked into it and had answer this @$$ hole and what this clown wanted is to ask for free service again.
I further told K.T that it is up to him on to give or not to give anything to this @$$hole, but if he messed it up I am not going to clean up the shit for him.
********
Then I have this funny customer who is the 2nd owner of this car Mr N.H, he called me in the morning and ask me what happen when the car fail to start when he turn the key? I told him that the battery maybe faulty and he can call iur breakdowm service guy to get the battery replaced at his current location.
But as his is not willing to pay for the service charges he got some1 to Jump start the car and bought a over side battery from some battery shop and came looking for me. Upon testing his car battery with the load tester I found and informed him that the battery is faulty, and then he ask me to replace the battery for him the 1 that he bought outside.
I told him that the ba a labour charge for that and he ask me to loan him the tools and he will do it himself.I was "OK" 1st I have to prove that you battery is faulty then you agree to replace the battery, then I must replace the battery free for you? and when I inform you that there is a labour charge for that I have to loan you my tools?
Fine, I loan him the tools only to find out that this dumb @$$ only know how to remove both the size 10 nut for the battery cable. then without removing the size 13 battery mounting bolt, he try to pull out the old battery out of the battery compartment, 1 time, 2 time, 3 time...
I really had a hard time holding my laughter, but as I pity this dumb @$$ I told him that maybe I can help him... but he starts screaming at me that his is also a mech trained person. and that is when I can't hold on me laughter...
After having a good laugh at this dumb @$$, I told him that OK, let me know when you think I maybe help to you, if was after another 15 min of trying this dumb @$$ give up and I remove the old battery for him. You'll very wrong if you think the story ends here...
After I help him to remove the old battery, he took out the over size battery and tried to put in the battery overall which I told him that the overall is too small for his new battery, he keep trying until he torn the overall and he looked up to me and asked "HOW COME LIKE THAT?"
I had another good laugh and at last he gives up on the battery overall, and moves in to put the battery into the battery compartmemt, and it happen again! this time the battery is so big that it cover the hole to the mounting bolt, which mean that if that bolt is not secured the battery will "rock" around under the bonnet when driving...
I was wrong when I thought that he will get the message that the battery is the wrong size and he will give up and buy a new battery from our company store but he went on putting everything back and told me that he do not drives so fast that will cause the battery to "rock" under the bonnet.
AT last it was ONLY when he discovered that he can't put back the fuse box holder and the battery PVC cover, then he look at me again and asked me "Err... How?" I have another good laugh for the 3rd time of the day and told him "Sir, I think you need a new battery from our company, and the prices for parts and labour is $XXX.XX...
Never in my life it took me more than 3 hours to replace a car battery
I never see any salesman reporting to work for as early as 08.15hrs, but only today as the big boss is coming to the office to have a meeting with them.
I guess they must be cursing K.T for making them reporting to work so early in shirt and tie when the boss did not even bother to call and inform them that the meeting is called off.
Upon learning the boss is not comming today... most of the salesman went home leaving 1 of them in the showroom kicking his leg high in the sky...
********
Mr Y.S call J.N about his car with the brake warning light on, he came over and hand over the car and upon inspection it was find that the brake fluid is not enough and all it needs is to top up the brake fluid to the max lever,.
Well, as a return to his “Good Will” on his last visit… the service changers is $70+.
Later I learned that wonder sister tried to Sabo me by teaming up with the mother farker by complainting againest me to K.T about the last his service bill, which I did nothing wrong. anyway I told K.T that J.N has looked into it and had answer this @$$ hole and what this clown wanted is to ask for free service again.
I further told K.T that it is up to him on to give or not to give anything to this @$$hole, but if he messed it up I am not going to clean up the shit for him.
********
Then I have this funny customer who is the 2nd owner of this car Mr N.H, he called me in the morning and ask me what happen when the car fail to start when he turn the key? I told him that the battery maybe faulty and he can call iur breakdowm service guy to get the battery replaced at his current location.
But as his is not willing to pay for the service charges he got some1 to Jump start the car and bought a over side battery from some battery shop and came looking for me. Upon testing his car battery with the load tester I found and informed him that the battery is faulty, and then he ask me to replace the battery for him the 1 that he bought outside.
I told him that the ba a labour charge for that and he ask me to loan him the tools and he will do it himself.I was "OK" 1st I have to prove that you battery is faulty then you agree to replace the battery, then I must replace the battery free for you? and when I inform you that there is a labour charge for that I have to loan you my tools?
Fine, I loan him the tools only to find out that this dumb @$$ only know how to remove both the size 10 nut for the battery cable. then without removing the size 13 battery mounting bolt, he try to pull out the old battery out of the battery compartment, 1 time, 2 time, 3 time...
I really had a hard time holding my laughter, but as I pity this dumb @$$ I told him that maybe I can help him... but he starts screaming at me that his is also a mech trained person. and that is when I can't hold on me laughter...
After having a good laugh at this dumb @$$, I told him that OK, let me know when you think I maybe help to you, if was after another 15 min of trying this dumb @$$ give up and I remove the old battery for him. You'll very wrong if you think the story ends here...
After I help him to remove the old battery, he took out the over size battery and tried to put in the battery overall which I told him that the overall is too small for his new battery, he keep trying until he torn the overall and he looked up to me and asked "HOW COME LIKE THAT?"
I had another good laugh and at last he gives up on the battery overall, and moves in to put the battery into the battery compartmemt, and it happen again! this time the battery is so big that it cover the hole to the mounting bolt, which mean that if that bolt is not secured the battery will "rock" around under the bonnet when driving...
I was wrong when I thought that he will get the message that the battery is the wrong size and he will give up and buy a new battery from our company store but he went on putting everything back and told me that he do not drives so fast that will cause the battery to "rock" under the bonnet.
AT last it was ONLY when he discovered that he can't put back the fuse box holder and the battery PVC cover, then he look at me again and asked me "Err... How?" I have another good laugh for the 3rd time of the day and told him "Sir, I think you need a new battery from our company, and the prices for parts and labour is $XXX.XX...
Never in my life it took me more than 3 hours to replace a car battery
********
Tuesday, September 06, 2005
Sunny...
I got this SMS from 1 of the car firm late yesterday noon. Hee... K.T was so stunted when I show him the SMS that he came to talk to me after office hours...
********
I went to a most stupid P.C course in my life today, a systerm where you are not allow to make any changes should some1 made any mistake. the best part is that you will have to wait for the department manager to make the changes and what if they knock off for the day and the customer comes for collection after that?
Stupid is the word I can think of as at now.
********
I got this SMS from 1 of the car firm late yesterday noon. Hee... K.T was so stunted when I show him the SMS that he came to talk to me after office hours...
********
I went to a most stupid P.C course in my life today, a systerm where you are not allow to make any changes should some1 made any mistake. the best part is that you will have to wait for the department manager to make the changes and what if they knock off for the day and the customer comes for collection after that?
Stupid is the word I can think of as at now.
********
Monday, September 05, 2005
Raining…
I was told C.H has left when I went to PDI today... Hee 1 more down...
This Mr L.C is a funny 1, he insisted that there is a humming sound from the exhaust 2800rpm even after I, my foreman tested drive in both his and the new showroom car…
And so I got the workshop manager J.N to go for a test drive with him and I did not know is he convinced that the exhaust sound is normal after J.N told him that there is no defect.
Next, Mr L.C complaint that the engine sound like a motor boat when cold start in the morning, I wonder did he know when 1 cold start a engine it is normal that the engine sound noisy than normal as the engine oil is still in the oil sump and if will need a few sec for the oil pump to pump up the oil to lubricates all the moving parts in the engine?
The best part is he was so sure of himself that he told both me and J.N that it’s the water pump.
But then again if the water pump is faulty / noisy, the noises will not goes off even after the engine has warm up.
Lastly, he complaint that the boot hinge is very stiffed, but upon check it is found to be normal… sometime I really cannot understand what is going on in the customer’s mind…
********
Then I have this Mr Y. that again is another funny guy, he keeps telling me that the Rpm of the car drops very fast when he changes from 1st gear to 2nd gear… I really wonder what is wrong with that. Well if 1 will to clutch in and wait for a while before letting go the clutch and step on the gas pedal it is very normal that the RPM will drop lower
Further more he told me that there is a fuel smell every time when he 1st start the car in the morning which I find it hard to believe, I mean if there is a fuel leak, won’t the smell be present though out the whole day?
Funny…
********
Next, I have this customer Mr N.D who likes to place 20 questions with me, sending in the car by the wife. She sends in the car doing a 120k service complaining the tire is very noisy when in the 1st place they got the tires replace at a outside tire shop! I mean what the hell can I do when you replace the tire outside? Claim new tires for you?
********
Sunday, September 04, 2005
Saturday, September 03, 2005
Raining...
Some angry dude total loss his car outside a gas station because of the gas prices keeps going up...
********
K.T give me the arrow today to pick up some cars at the PDI today even though I told me that I am having a important meeting with 1 customer. the best part is he keep pressing me for an answer when the cargo lift will be ready while I am busy driving to the PDI department as he wanted to put the 2 dress up cars in the showroom...
I keep telling him that the lift guy will be here latest before 1145hrs and we can have all the time in the world to park all the cars in the showroom he wanted , but I guess either he did not understand the words that is comming out of my mouth or he is just too stress to listen to what I said...
Anyway I managed to bring back 2 cars with the help of the new sales guy I.N and returned to the showroom handing over the other 2 car back to my customer who had send in their car for servicing yesterday...
********
Some angry dude total loss his car outside a gas station because of the gas prices keeps going up...
********
K.T give me the arrow today to pick up some cars at the PDI today even though I told me that I am having a important meeting with 1 customer. the best part is he keep pressing me for an answer when the cargo lift will be ready while I am busy driving to the PDI department as he wanted to put the 2 dress up cars in the showroom...
I keep telling him that the lift guy will be here latest before 1145hrs and we can have all the time in the world to park all the cars in the showroom he wanted , but I guess either he did not understand the words that is comming out of my mouth or he is just too stress to listen to what I said...
Anyway I managed to bring back 2 cars with the help of the new sales guy I.N and returned to the showroom handing over the other 2 car back to my customer who had send in their car for servicing yesterday...
********
Friday, September 02, 2005
Raining
This owner Mr K , a @$$HOLE bought a car from 1 of our ex-salesman Mr wonder Boy with the ECU chip upgrading the BHP up to 200 , came yesterday screaming as if it's the end of world at me, because the dash insert in his car is showing the "CHECK ENGINE" warning light, with other problems like high RPM and noisy engine.
Upon diagnostic check carry out it is found the the ECU is faulty, modified and it has to be replaced. (refer pic 1)
It was found that of of the chip was modified by 1 of our "sister" company and so I call up the manager Mr B.C asking for his help....
I was told this dumb @$$ B.C, that they will need to sent the ECU back to his supplier for checking which will takes 10 working days and at this point of time there be no replacement car or replacement ECU from him that can be loan to the customer on a temp basics.
I have checked with my mech that can we put in a new ECU loan from store and let the owner drive the car until we have a reply from the supplier, but I was told that due to the differents in the software the new ECU that was put in cannot be reprogramed and be use in another car and the owner is also no agreeable with a low BHP ECU...
I was also further informed by B.C that his department will not pay for any of the cost for the repair whatsoever should the damage of the ECU is not caused by the chip put in even the ECU was modified by his supplier, and I must prove it in black and white that the damage was cause by the modifying of the ECU should I do not agree with their finding.
And as if I gives a shit about it... I am letting the "SUPER unhappy customer" calling the K.T the sales manager and which in turn K.T call the GM, while I am taking the best seats in the house and enjoying the fire work...
P.S... I wonder when people will learn not to FARK around with the car, for I believe the factoy build the car the way it is for some very good reason and messing around the factoy setting comes with a price...
Anyway... I hope the Sales will learn a lesson here and really wake up their ideas on modifying cars for customers.
********
This owner Mr K , a @$$HOLE bought a car from 1 of our ex-salesman Mr wonder Boy with the ECU chip upgrading the BHP up to 200 , came yesterday screaming as if it's the end of world at me, because the dash insert in his car is showing the "CHECK ENGINE" warning light, with other problems like high RPM and noisy engine.
Upon diagnostic check carry out it is found the the ECU is faulty, modified and it has to be replaced. (refer pic 1)
It was found that of of the chip was modified by 1 of our "sister" company and so I call up the manager Mr B.C asking for his help....
I was told this dumb @$$ B.C, that they will need to sent the ECU back to his supplier for checking which will takes 10 working days and at this point of time there be no replacement car or replacement ECU from him that can be loan to the customer on a temp basics.
I have checked with my mech that can we put in a new ECU loan from store and let the owner drive the car until we have a reply from the supplier, but I was told that due to the differents in the software the new ECU that was put in cannot be reprogramed and be use in another car and the owner is also no agreeable with a low BHP ECU...
I was also further informed by B.C that his department will not pay for any of the cost for the repair whatsoever should the damage of the ECU is not caused by the chip put in even the ECU was modified by his supplier, and I must prove it in black and white that the damage was cause by the modifying of the ECU should I do not agree with their finding.
And as if I gives a shit about it... I am letting the "SUPER unhappy customer" calling the K.T the sales manager and which in turn K.T call the GM, while I am taking the best seats in the house and enjoying the fire work...
P.S... I wonder when people will learn not to FARK around with the car, for I believe the factoy build the car the way it is for some very good reason and messing around the factoy setting comes with a price...
Anyway... I hope the Sales will learn a lesson here and really wake up their ideas on modifying cars for customers.
********
Thursday, September 01, 2005
Sunny...
Bloody gas price went north again!!! This is how my piggy bank looked after I gas up my vehicle last night... I think I be ending up soon like this should the stupid oil prices still climbs
********
I only know of one couple that fits to a 't' and they've been married over 70 years... gives the rest of us a challenge...doesn't it? Fluffy of the Day - Before you start reading get a box of Kleenex handy - a real tearjerker.
Each year he sent her roses and the note would always say, I love you even more this year, than last year on this day. My love for you will always grow, with every passing year."
She knew this was the last time that the roses would appear. She thought, he ordered roses in advance before this day. Her loving husband did not know that he would pass away. He always liked to do things early, way before the time.
Then, if he got too busy, everything would work out fine. She trimmed the stems and placed them in a very special vase. Then, sat the vase beside the portrait of his smiling face. She would sit for hours, in her husband's favorite chair.
While staring at his picture, and the roses sitting there. A year went by, and it was to live without her mate. With loneliness and solitude, that had become her fate. Then, the very hour, as on Valentines before, the doorbell rang, and there were roses sitting by her door.
She brought the roses in, and then just looked at them in shock. Then, went to get the telephone, to call the florist shop. The owner answered, and she asked him, if he would explain, Why would someone do this to her, causing her such pain?
"I know your husband passed away, more than a year ago," The owner said, "I knew you'd call, and you would want to know. The flowers you received today were paid for in advance. Your husband always planned ahead, he left nothing to chance.
There is a standing order, which I have on file down here, and he has paid, well in advance, you'll get them every year. There also is another thing, which I think you should know, He wrote a special little card... he did these years ago.
Then, should ever I find out that he's no longer here, that's the card that should be sent to you the following year." She thanked him and hung up the phone, Her tears now flowing hard. Her fingers shaking, as she slowly reached to get the card. Inside the card, she saw that he had written her a note. Then, as she stared in total silence,
This is what he wrote... "Hello my love, I know it's been a year since I've been gone. I hope it hasn't been too hard for you to overcome. I know it must be lonely, and the pain is very real. Or if it was the other way, I know how I would feel.
The love we shared made everything so beautiful in life. I loved you more than words can say, you were the perfect wife. You were my friend and lover, you fulfilled my every need. I know it's only been a year, but please try not to grieve.
I want you to be happy, even when you shed your tears. That is why the roses will be sent to you for years. When you get these roses, think of all the happiness, that we had together, and how both of us were blessed.
I have always loved you and I know I always will. But, my love, you must go on, you have some living still. Please...try to find happiness, while living out your days. I know it is not easy, but I hope you find some ways. The roses will come every year, and they will only stop, when your door's not answered, when the florist stops to knock. He will come five times that day, in case you have gone out.
But after his last visit, he will know without a doubt to take the roses to the place, where I've instructed him. And place the roses where we are, together once again.
Sometimes in life, you find a special friend; someone who changes your life just by being part of it. Someone who makes you laugh until you can't stop; someone who makes you believe that there really is good in the world. Someone who convinces you that there really is an unlocked door just waiting for you to open it
********
Mr S.B came today as agreed and I made him to point out what is the foul smell he is talking about. at 1st he told me that the smell is from the leather seats and not from the air cond anymore but lately he told me he is not sure wherether the foul smell is from the leather or somthing else when I pull out the headrest from his car and ask him to tell me the diff from the 2,
End up... he left with the car but this time he is going to the leather seats guy to kick thier @$$...
********
Bloody gas price went north again!!! This is how my piggy bank looked after I gas up my vehicle last night... I think I be ending up soon like this should the stupid oil prices still climbs
********
I only know of one couple that fits to a 't' and they've been married over 70 years... gives the rest of us a challenge...doesn't it? Fluffy of the Day - Before you start reading get a box of Kleenex handy - a real tearjerker.
Each year he sent her roses and the note would always say, I love you even more this year, than last year on this day. My love for you will always grow, with every passing year."
She knew this was the last time that the roses would appear. She thought, he ordered roses in advance before this day. Her loving husband did not know that he would pass away. He always liked to do things early, way before the time.
Then, if he got too busy, everything would work out fine. She trimmed the stems and placed them in a very special vase. Then, sat the vase beside the portrait of his smiling face. She would sit for hours, in her husband's favorite chair.
While staring at his picture, and the roses sitting there. A year went by, and it was to live without her mate. With loneliness and solitude, that had become her fate. Then, the very hour, as on Valentines before, the doorbell rang, and there were roses sitting by her door.
She brought the roses in, and then just looked at them in shock. Then, went to get the telephone, to call the florist shop. The owner answered, and she asked him, if he would explain, Why would someone do this to her, causing her such pain?
"I know your husband passed away, more than a year ago," The owner said, "I knew you'd call, and you would want to know. The flowers you received today were paid for in advance. Your husband always planned ahead, he left nothing to chance.
There is a standing order, which I have on file down here, and he has paid, well in advance, you'll get them every year. There also is another thing, which I think you should know, He wrote a special little card... he did these years ago.
Then, should ever I find out that he's no longer here, that's the card that should be sent to you the following year." She thanked him and hung up the phone, Her tears now flowing hard. Her fingers shaking, as she slowly reached to get the card. Inside the card, she saw that he had written her a note. Then, as she stared in total silence,
This is what he wrote... "Hello my love, I know it's been a year since I've been gone. I hope it hasn't been too hard for you to overcome. I know it must be lonely, and the pain is very real. Or if it was the other way, I know how I would feel.
The love we shared made everything so beautiful in life. I loved you more than words can say, you were the perfect wife. You were my friend and lover, you fulfilled my every need. I know it's only been a year, but please try not to grieve.
I want you to be happy, even when you shed your tears. That is why the roses will be sent to you for years. When you get these roses, think of all the happiness, that we had together, and how both of us were blessed.
I have always loved you and I know I always will. But, my love, you must go on, you have some living still. Please...try to find happiness, while living out your days. I know it is not easy, but I hope you find some ways. The roses will come every year, and they will only stop, when your door's not answered, when the florist stops to knock. He will come five times that day, in case you have gone out.
But after his last visit, he will know without a doubt to take the roses to the place, where I've instructed him. And place the roses where we are, together once again.
Sometimes in life, you find a special friend; someone who changes your life just by being part of it. Someone who makes you laugh until you can't stop; someone who makes you believe that there really is good in the world. Someone who convinces you that there really is an unlocked door just waiting for you to open it
********
Mr S.B came today as agreed and I made him to point out what is the foul smell he is talking about. at 1st he told me that the smell is from the leather seats and not from the air cond anymore but lately he told me he is not sure wherether the foul smell is from the leather or somthing else when I pull out the headrest from his car and ask him to tell me the diff from the 2,
End up... he left with the car but this time he is going to the leather seats guy to kick thier @$$...
********
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